Hearing Specialists

over 30 years experience

We have a caring and talented staff ready to help you. Members of our professional staff have met state and national requirements and attained the highest level of preparation for hearing health care service delivery. Our patients can be confident that our staff is extremely qualified to administer comprehensive hearing health care services. Our team includes an office manager and a patient account coordinator for billing and insurance questions. Onsite service & repair personnel that are always available for cleaning and service. Our licensed and board certified hearing aid specialists can make recommendations for your hearing health care and hearing aid needs.

Mark Lawrence

Board Certified in Hearing Instrument Sciences | Owner

Serving our community for over 30 years, Mr. Lawrence is board certified by the National Board for Certification in Hearing Instrument Sciences. He is licensed by the state of New York as a Hearing Aid Dispenser and Hearing Aid Dispenser Instructor. He is a certified factory trained repair technician for complete on-site repairs of all makes and models. He has been a member of the Hearing Health Care Alliance for the past 20 years where he served as President for the last four years. He is also an active member of the International Hearing Society. Mr. Lawrence has over 29 years of experience as a hearing care professional in testing, fitting and dispensing the most advanced hearing aids on the market to all ages.

Lee Anne Lawrence hearing Aid dispenser Pro-Care Hearing

Lee Anne Lawrence

Hearing Aid Dispenser | Owner

Lee Anne is a New York State licensed hearing aid dispenser. In 1992, together with her husband Mark, they opened the first Pro-Care Hearing in Champlain, NY. Lee Anne has her certificate in amplification and verification from the International Institute for Hearing Instrument Sciences.

Jeff Lawrence is a hearing specialist at Pro-Care Hearing.

Jeffery Lawrence

Board Certified in Hearing Instrument Sciences

Jeffery is board certified by the National Board for Certification in Hearing Instrument Sciences. He is licensed by the state of New York as a Hearing Aid Dispenser and Hearing Aid Dispenser Instructor. He is also a current member of the International Hearing Society and the Hearing Health Care Alliance of New York. He received a special certificate from Audina Hearing Instruments where he was fully trained in all phases of Custom Hearing Instrument Manufacturing and Services. As a hearing health care professional he specializes in testing, fitting and dispensing the most advanced hearing aids on the market to all ages. Jeffery is a Tinnitus Care Provider holding a certificate from the International Hearing Society.

Julia

Hearing Aid Dispenser

Julia is currently pursuing her license in Hearing Aid Dispenser and is also an active member of the International Hearing Society. She continued her education at Clinton Community College where she earned her Associates in Business Administration. Julia then started her journey with Pro-Care Hearing while previously working with the Lawrence’s for over 5 years. She is dedicated to ensuring comfort and trust within every individual she assists. Stop in and say Hello! 

Louis Hearing Aid Dispenser Pro-Care Hearing

Louis

Hearing Aid Dispenser

Louis joined Pro-Care Hearing in November 2019. He earned his A.S. in Math & Science from North Country Community College and his Bachelor’s of Science in Business Administration from the State University of New York at Potsdam. In addition Louis has demonstrated proficiency in hearing instrument sciences as well as the anatomy of the auditory system through the completion of the IHS Distance Learning Course.

Emily is a office manager at Pro-Care Hearing.

Emily

Office Manager

Emily grew up locally in the Rouses Point/ Mooers areas. Growing up she loved figure skating at the Rouses Point Recreation Center and spending time on Lake Champlain. She later earned a bachelor’s degree in Public Relations and Marketing from SUNY Plattsburgh. Emily is the Office Manager in the Plattsburgh office and enjoys greeting each patient with a smile, from behind her mask of course…She takes great pride in making each patient comfortable during their visit at Pro-Care Hearing. So remember to say hello to Emily the next time you stop by for a visit!

Gabrielle

Office Manager

Gabrielle Lafleur is an Office Manager for our Malone office and has been with us since February 2020. She graduated from SUNY Plattsburgh with a bachelor’s degree in Communications. She is a dedicated and motivated employee who keeps busy with advertising along with making sure all our patients are taken care of. She is proud to be part of the Pro-Care Hearing team and will always be here to greet you with a friendly smile.

Pro-Care Hearing is Board Certified In Hearing Instrument Sciences.

Board Certified In Hearing Instrument Sciences

Your selection of a hearing health professional is a decision that will have an enormous impact on your quality of life. It is important to find a Board Certified Professional–one who has a proven commitment to professional excellence and integrity. Board certification means that your hearing health professional has been accredited by the National Board for Certification in Hearing Instrument Sciences. The achievement of this designation represents our hearing health professionals’ initiative to excel beyond the basic requirements for assisting the hearing impaired. They have successfully completed a psychometric examination complied by a panel of experts (Board Certified Hearing Instrument Specialists and Board Certified Audiologists) and, by doing so, have demonstrated an exemplary level of knowledge, skill and expertise in their field.

Some of the most highly experienced hearing health professionals in the world share this distinguishing symbol- the symbol of certification through NBC-HIS. A Board Certified professional has spent a great deal of time and effort preparing for and completing the certification process. This dedication to professional growth is the mark of an accomplished hearing health professional who continuously strives for advanced levels of quality care. We want to ensure you that you are getting the perfect fit for your hearing health care needs.

Pro-Care Hearing Received the 2019 Press-Republican Readers Choice Awards.
Pro-Care Hearing Received the 2018 Press-Republican Readers Choice Award.
Pro-Care Hearing Received the 2016 Press-Republican Readers Choice Awards.